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CISA Launches Vendor Search for Infrastructure Security IT Support Services

The Cybersecurity & Infrastructure Security Agency (CISA) has issued a call for IT service providers to support its mission of infrastructure security. The initiative aims to modernize platforms, develop cloud-native tools, and provide advanced technical support to bolster national security efforts.

The Cybersecurity & Infrastructure Security Agency (CISA), a key player in the nation’s cybersecurity landscape, is ramping up efforts to strengthen its infrastructure security capabilities. Through a newly issued request for information, the agency is soliciting input from potential vendors to support its ambitious plans for IT systems enhancement and modernization.

A Focus on Modernization and Innovation

The agency’s latest initiative, detailed in a sources sought notice posted on SAM.gov, emphasizes the need for cutting-edge IT services to support its infrastructure security mission. The program seeks to:

  1. Develop New Capabilities and Tools: Vendors will assist in creating innovative tools to address emerging cybersecurity challenges and strengthen national infrastructure security.

  2. Modernize Existing Platforms: The initiative includes transitioning legacy systems to modern, cloud-native environments, enabling greater efficiency and scalability.

  3. Enhance Enterprise IT Services: The program aims to integrate enterprise services into CISA’s IT systems to streamline operations and improve service delivery.

“This effort underscores CISA’s commitment to leveraging advanced technologies to secure critical infrastructure,” the agency stated in its notice. “We are focused on modernizing our platforms to meet the evolving demands of the cybersecurity landscape.”

Technical Support: Tier II and III Services

In addition to system modernization, the agency is seeking vendors to provide Tier II and III technical support. Responsibilities include:

  • Addressing complex issues escalated from CISA’s Technical Operations Center (TOC).

  • Managing and resolving tickets to ensure seamless operations of IT infrastructure security systems.

  • Collaborating with in-house teams to identify and implement long-term solutions for recurring challenges.

Why This Matters

As cyber threats become more sophisticated, agencies like CISA must stay ahead of the curve. The solicitation highlights the federal government’s commitment to fortifying its cybersecurity defenses and protecting critical infrastructure, from energy grids to financial systems. The initiative also reflects a broader trend within federal agencies to adopt cloud-native services, which offer greater flexibility, scalability, and resilience against cyberattacks. By modernizing its platforms and integrating enterprise services, CISA aims to enhance its ability to respond to threats in real time while minimizing operational disruptions.

Opportunities for Vendors

CISA’s call for vendors presents significant opportunities for IT service providers specializing in:

  • Cloud computing and migration services.

  • Cybersecurity tool development.

  • Advanced technical support and operations.

  • Enterprise IT service integration.

Interested vendors must demonstrate expertise in these areas and the ability to align with CISA’s infrastructure security goals. Submissions will play a critical role in shaping the agency’s future IT initiatives.

The Role of SAM.gov

The notice, posted on SAM.gov, serves as the federal government’s centralized platform for contracting opportunities. Vendors can access detailed requirements, submission guidelines, and timelines through the platform. This transparency ensures a competitive bidding process that attracts the best solutions to meet CISA’s needs.

What’s Next

CISA’s infrastructure security mission is vital to national security. By modernizing its IT systems and adopting innovative technologies, the agency is laying the groundwork for a more resilient and secure infrastructure. The vendor solicitation is a critical step in this journey, ensuring that CISA has access to the tools and expertise needed to combat ever-evolving cyber threats. As the agency moves forward with its plans, stakeholders across the public and private sectors will play a pivotal role in shaping the future of infrastructure security. This collaborative effort underscores the importance of public-private partnerships in addressing cybersecurity challenges.

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AGL Staff Writer

AGL’s dedicated Staff Writers are experts in the digital ecosystem, focusing on developments across broadband, infrastructure, federal programs, technology, AI, and machine learning. They provide in-depth analysis and timely coverage on topics impacting connectivity and innovation, especially in underserved areas. With a commitment to factual reporting and clarity, AGL Staff Writers offer readers valuable insights on industry trends, policy changes, and technological advancements that shape the future of telecommunications and digital equity. Their work is essential for professionals seeking to understand the evolving landscape of broadband and technology in the U.S. and beyond.

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